Cookie Policy
We at NEOP Bank use cookies to provide you with an optimal website experience. In addition, cookies help us to analyze how you use our website in general at neopbank.com and how often certain pages are visited.
When you visit our website, we place one or more cookies, which are small text files, on your device and may use JavaScript, HTML 5, and other digital technologies to collect information from your device. In this Cookie Policy, we refer to all of these digital technologies collectively as cookies. Here, we outline which cookies we use and for what purpose. By selecting the name of a specific cookie, you can read more about its exact functionality.
The information collected by cookies may contain personal data, such as your IP address. NEOP Bank qualifies as the data controller under applicable regulations, including the General Data Protection Regulation, with respect to the processing of personal data obtained from your device through the use of cookies on this website. More information about the processing of your personal data can be found in our Privacy Statement, where we also explain how you can exercise your privacy rights.
Strictly necessary cookies ensure that you can navigate and use our website optimally. Our website cannot function properly without these essential cookies, which is why they cannot be declined.
When you visit our website, we place one or more cookies, which are small text files, on your device and may use JavaScript, HTML 5, and other digital technologies to collect information from your device. In this Cookie Policy, we refer to all of these digital technologies collectively as cookies. Here, we outline which cookies we use and for what purpose. By selecting the name of a specific cookie, you can read more about its exact functionality.
The information collected by cookies may contain personal data, such as your IP address. NEOP Bank qualifies as the data controller under applicable regulations, including the General Data Protection Regulation, with respect to the processing of personal data obtained from your device through the use of cookies on this website. More information about the processing of your personal data can be found in our Privacy Statement, where we also explain how you can exercise your privacy rights.
Strictly necessary cookies ensure that you can navigate and use our website optimally. Our website cannot function properly without these essential cookies, which is why they cannot be declined.
Analytical cookies
Analytical cookies allow us to continually optimize and enhance the functionality of neopbank.com by analyzing how visitors interact with our platform. In certain instances, these cookies also help improve the speed and responsiveness with which we process your requests. These cookies gather performance data and channel it back to our primary analytics tools, including Google Analytics operated by Google LLC and Hotjar operated by Hotjar Ltd.
Through these statistical tools, we measure usage and interaction data, such as pages visited, time spent per session, navigation paths, and preferred language settings. We also collect technical metrics, including device type, browser specifications, screen resolution, operating system, timestamp of the request, and referral URLs, as well as general geographic and demographic information. We utilize Google Tag Manager to securely place, organize, and manage these analytical scripts and cookies.
To protect your personal data, we have implemented strict privacy controls. We have configured Google Analytics to automatically anonymize the last three digits of your IP address, ensuring it cannot be directly traced back to an individual visitor. In addition, all default options that allow Google to share data across its broader ecosystem have been disabled, and we maintain formal data processing agreements with our analytics vendors to enforce compliance with global privacy regulations. Limited, anonymized data transmitted to Google may be processed on secure servers located in the United States.
Analytical cookies are deployed to improve your experience. You can choose to accept, decline, or withdraw your consent for statistical cookies at any time via our Cookie Settings or through your browser preferences.
We use the following analytical (statistical) cookies:
Analytical cookies allow us to continually optimize and enhance the functionality of neopbank.com by analyzing how visitors interact with our platform. In certain instances, these cookies also help improve the speed and responsiveness with which we process your requests. These cookies gather performance data and channel it back to our primary analytics tools, including Google Analytics operated by Google LLC and Hotjar operated by Hotjar Ltd.
Through these statistical tools, we measure usage and interaction data, such as pages visited, time spent per session, navigation paths, and preferred language settings. We also collect technical metrics, including device type, browser specifications, screen resolution, operating system, timestamp of the request, and referral URLs, as well as general geographic and demographic information. We utilize Google Tag Manager to securely place, organize, and manage these analytical scripts and cookies.
To protect your personal data, we have implemented strict privacy controls. We have configured Google Analytics to automatically anonymize the last three digits of your IP address, ensuring it cannot be directly traced back to an individual visitor. In addition, all default options that allow Google to share data across its broader ecosystem have been disabled, and we maintain formal data processing agreements with our analytics vendors to enforce compliance with global privacy regulations. Limited, anonymized data transmitted to Google may be processed on secure servers located in the United States.
Analytical cookies are deployed to improve your experience. You can choose to accept, decline, or withdraw your consent for statistical cookies at any time via our Cookie Settings or through your browser preferences.
We use the following analytical (statistical) cookies:
Marketing cookies
Through marketing and tracking cookies, we may collect information regarding your online interactions to tailor our communications, web content, and advertising campaigns to your specific financial interests.
These cookies enable us to gather insights on:
This data allows us to evaluate the performance of our outreach, deliver relevant content, build interest profiles, and conduct market analysis to better serve our global client base.
Managing Your Consent
We respect your choice and privacy. Marketing and tracking cookies are only activated with your explicit permission. You can freely choose not to consent or withdraw your consent at any time by updating your settings in our Cookie Preference Center or adjusting your browser preferences.
Through marketing and tracking cookies, we may collect information regarding your online interactions to tailor our communications, web content, and advertising campaigns to your specific financial interests.
These cookies enable us to gather insights on:
- Which online ads you have viewed and interacted with.
- Which pages on neopbank.com you have visited and through which acquisition channels you arrived.
- Your interaction with registration or contact forms, helping us streamline your user experience.
This data allows us to evaluate the performance of our outreach, deliver relevant content, build interest profiles, and conduct market analysis to better serve our global client base.
Managing Your Consent
We respect your choice and privacy. Marketing and tracking cookies are only activated with your explicit permission. You can freely choose not to consent or withdraw your consent at any time by updating your settings in our Cookie Preference Center or adjusting your browser preferences.
First-Party and Third-Party Cookies
We place some of the cookies on your device ourselves (first-party cookies) to ensure the core functionality and security of our services. Other cookies are placed by trusted third-party partners (third-party cookies) to help us analyze traffic, measure performance, and enhance your user experience.
Enabling, Disabling, and Deleting Cookies
Cookies with a specific duration will remain on your device until that term expires, unless you manually clear them earlier. You can adjust your web browser settings at any time to delete existing cookies or block new ones from being saved.
The process for managing cookies depends on your browser:
If you choose to delete all stored cookies, you will be prompted to set your cookie preferences again upon your next visit to neopbank.com.
Analytics & Opt-Outs
To maintain high standards of privacy, we allow you to opt-out of third-party tracking tools at any time:
Policy Changes
Our use of cookies, along with their specific purposes and expiry terms, may evolve over time as we improve our digital services. We will update this Cookie Policy periodically to reflect any relevant changes.
This Cookie Policy was last updated on August 1, 2026.
We place some of the cookies on your device ourselves (first-party cookies) to ensure the core functionality and security of our services. Other cookies are placed by trusted third-party partners (third-party cookies) to help us analyze traffic, measure performance, and enhance your user experience.
Enabling, Disabling, and Deleting Cookies
Cookies with a specific duration will remain on your device until that term expires, unless you manually clear them earlier. You can adjust your web browser settings at any time to delete existing cookies or block new ones from being saved.
The process for managing cookies depends on your browser:
- Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, Opera: Check the privacy or security settings within your specific browser's preferences menu for step-by-step instructions.
If you choose to delete all stored cookies, you will be prompted to set your cookie preferences again upon your next visit to neopbank.com.
Analytics & Opt-Outs
To maintain high standards of privacy, we allow you to opt-out of third-party tracking tools at any time:
- Google Analytics: If you do not want your data collected by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
- Do Not Track (DNT): We respect browser-based Do Not Track signals. You can enable DNT in your browser settings to opt out of behavioral tracking.
Policy Changes
Our use of cookies, along with their specific purposes and expiry terms, may evolve over time as we improve our digital services. We will update this Cookie Policy periodically to reflect any relevant changes.
This Cookie Policy was last updated on August 1, 2026.